Healthcare Kiosks
Overview
Patient Education Kiosks
Patient Self-Service Kiosks
Directory/Wayfinding Kiosks
Survey Kiosks

The Healthcare industry is under continual pressure to reduce costs while improving the quality of care provided. Self-service kiosks encourage customers to be more participative in their own care, improving customer satisfaction, enhancing clinical outcomes and reducing healthcare delivery costs.  A range of scalable, proven, integrated self-service applications are available.

Health Care Kiosks

Directory and Wayfinding Kiosks

Directory and Wayfinding Kiosks from DynaTouch offer a comprehensive solution allowing visitors to easily find medical personnel, services or destinations at hospitals, medical buildings and large-scale healthcare campuses.  It consists of versatile database-driven software with the ability to integrate detailed graphical mapping from the kiosk location to the specific destination. Our Directory and Wayfinding Kiosks can be developed as a stand-alone kiosk solution, or integrated into a more comprehensive hospital or campus information kiosk.

Directory and Wayfinding Kiosk Software Modules

Hospital / Campus Directory Module

Manages and presents comprehensive information about building facilities, programs and services.  Using an alphabetical keypad presented on the screen, users touch the first letter of their desired destination.  Optionally, they can look up destinations by topic/category.  Each item in the directory database can include a description, floor number, room number, telephone number, plus links to wayfinding maps/directions, Internet/intranet web pages, photos, audio clips, videos, virtual tours and/or multimedia displays.

Physician / Personnel Directory Module

Manages and presents a comprehensive directory of physicians, providers and/or personnel in one or more buildings.  It includes the individual's last name, first name, department, plus the floor, room and/or suite number of their office.  Using an alphabetical keypad presented on the screen, users touch the first letter of the individual's last name, then select from a list of persons whose last name starts with that letter.  Optionally, they can select the 'All Individuals' option and scroll up and down the entire list.  Once an individual is selected, their department, floor, room and/or suite number is immediately presented.  When additional information on the individual is available, the user can touch the 'More Info' button to view either a full-page multimedia screen or an Internet/intranet web page.

Auto-Dial Telephone Module

This module initiates automatic dialing of authorized phone numbers in the display content. Users pick up the telephone handset attached to the kiosk, then touch the 'Auto-Dial' button and dialing is initiated by the software.  If multiple phone numbers are being displayed on the screen for the selected item, only the first number will be dialed.  Client is responsible for all telephone connectivity, line and access arrangements associated with the use of this feature.  A standard analog or digital telephone line is required at each kiosk location.

Directory and Wayfinding Content Elements

Wide-Area Map Displays — Colorful, easy-to-read maps of the medical facility / campus and surrounding area can be integrated into the directory and wayfinding solution.  Specific buildings and other points of interest can be keyed on the overall maps, and used by visitors to link to more detailed mapping information.

Floor Map Displays — Colorful, easy-to-read floor maps can also be integrated into the directory and wayfinding kiosk solution.  Both 2D and 3D can be developed, and multi-floor 3D maps can significantly enhance routing information in even the most sprawling healthcare complexes.

Wayfinding Maps and Point-to-Point Directions — Detailed wayfinding maps with clearly indicated routes and written directions from the 'You Are Here' (kiosk) location to destinations within the hospital/campus can be integrated into the solution.  Wayfinding maps can be printed and taken by kiosk users to help them find their destinations.

Other Custom Content

A user-friendly interface (main menu and sub menus) to the directory and other web-based content can be custom developed to meet each client's specific branding requirements. When the directory or wayfinding kiosk is not in active use, a series of colorful, eye-catching displays are continuously rotated in an attract loop (screen saver) mode. DynaTouch can provide services to design these graphics, or they can be provided by the Client.

Directory and Wayfinding Kiosks — Options and Benefits

  • Choose from a variety of secure, rugged yet attractive kiosk models — including freestanding, table top and built-in options — professionally branded for your enterprise
  • Intuitive touchscreen interface with a focus on self-service patient education functions
  • Safe and secure unattended operation, with advanced security features to prevent access to the operating system, network or unauthorized Internet sites
  • Peripheral device options — laser and thermal printers, mag stripe and smart card readers, badge readers, bar code scanners, proximity sensors, privacy screens, fingerprint readers, telephones, webcams and others
  • Supports 24 x 7 remote monitoring for trouble-free operation and maximum uptime
  • Monitor kiosk usage and optimize self-service patient education functions with built-in usage logging and powerful, web-based reporting and analytical tools
  • Scalable interface, to easily accommodate updates and changes as needs evolve
  • Easy integration with industry leading patient-focused health education content modules

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