Return on Investment — Kiosk Monitoring and Support
Once your kiosk network is deployed, the job is not over. Our Customer Support professionals back you up every step of the way, and our Customer Service Center website provides an easy way to monitor
the success and proper operation of your kiosk network, whether large or small.
Our Customer Service Center provides the answers you need to get the most out of your kiosks. From any web browser, review usage reports to verify that you are getting the results you want. Be alerted to malfunctioning hardware, broken links, printer jams and kiosk status. Edit content, modify configurations, sync data files with your kiosks — all from the comfort of your browser. Comprehensive logs verify the successful deployment of all your changes. DynaTouch support professionals monitor your kiosk network to verify that everything is operational, and can dispatch qualified technicians to fix any problems that may surface and get your kiosks back up quickly.
- Informative graphical and tabular usage reports
- Event driven hardware alerts
- Pre-qualified local technicians throughout the U.S.
- Content and software management with remote updates
- Initiate and track support tickets on-line
- Worldwide support
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