TIPS kiosks also come with a subscription to TIPS Cloud™, our password-protected cloud-based Customer Service Center, where authorized administrators can view system status, view and print system usage data, sign up to receive automatic email reports, upload new screen savers, manage authorized URLs, and submit content change requests.
What People Say
“I really like these systems. Easy to use touch screens. I can pull reports showing me which ones are being used the most by location, and the time of day they are being used the most, and they have a heartbeat connected to DynaTouch in San Antonio. When one of them goes down, I get an instant message notifying me. I then call the location and it is usually just a reboot that fixes them. I then get an alert telling me they are up and running. If you need any information on these, I am more than happy to send it to you. They are awesome.”
“…very responsive, friendly, attentive and proactive. Worked to meet the needs of the My HealtheVet program and tailored the My HealtheVet interface to meet the specific objectives of our VISN and its Medical Centers. Utilization reports allow us to identify kiosk locations that serve the greatest patient volume. Uptime reports practically eliminate our reliance on non-MHV staff to notify us when MHV Express systems are offline. DynaTouch reporting software helps us to optimize Veteran access to My HealtheVet’s online tools and services. The first year using DynaTouch’s solution (FY13), our VISN lead the nation in the percentage of patients opting in to Secure Messaging-our key performance measure.”
All DynaTouch solution packages are designed to include the hardware, software, services and support needed for a fully-integrated, ready-to-run, turnkey system. Or, if you already have hardware or a preferred hardware vendor, just let us know!
- Kiosks, tablets, workstations
- Floor standing, sit-down, wall-mount, countertop models
- Multitude of peripheral device options
- Comprehensive deployment and support services