Queue / Customer Flow Management

OneSource Solutions™

Shorter wait times
Faster response to customers
Enhanced level of service
Built-in management reports

Easy to measure performance
Remotely monitored and updated
Minimal maintenance
Increased revenue

DynaTouch’s queue management solutions provide a simple, secure, self-service system designed to eliminate the paper sign in sheet. We can supply you with a secure, robust touchscreen check-in kiosk that is compatible with your existing queue management application and powered by our TIPS Kiosk Management Software. Or, if you don’t already have an existing queue management application, DynaTouch can supply you with a complete solution that includes hardware, kiosk management software AND our QueueKiosk™ software. Our professional design team will create a customized look, promoting your corporate brand, allowing you to carry your organizations message to your customers.

QueueKiosk Features:

Professional branding
Customizable greeting and thanks message
Quick and easy-to-use GUI
Option to let customers sign in on the web from anywhere, BEFORE they arrive!
Configurable service list
Web-based dashboard gives convenient status from any computer
Notification of new customers to the queue
Notification of customers who exceed the configured wait threshold
Built-in reporting allows analysis of wait time trends
Cloud-based solution, no software to install
Management reports with breakdowns of users, service requested, hourly/daily statistics
Dashboard and reports viewable from any browser
Responsive design compatible with any screen resolution to meet any environment

QueueKiosk™ software is completely configurable, allowing it to be used in a variety of environments for customer check-in, visitor check-in and/or patient check-in.

Get Your Quote
& Software Demo

Already have QueueKiosk? Sign in

Shadow Divider

TIPS™ Kiosk Management Software

All TIPS kiosks are powered by TIPS Kiosk Management Software™, our proprietary secure browser / lock-down software which:

Manages user sessions and day-to-day interaction
Restricts access to unauthorized sites
Logs system ‘heartbeat’
Tracks and reports usage statistics
Allows for remote updates on any day at any time
And much, much more!

TIPS software has already been approved to operate on some of the most secure healthcare and government networks that exist, including the Military Health System and Defense Health Agency, VA, SSA, FBI and others.

TIPS kiosks also come with a subscription to TIPS Cloud™, our password-protected cloud-based Customer Service Center, where authorized administrators can submit problem notices, view system status, view and print system usage data, receive automatic email reports, upload new screen savers, manage authorized URLs, and submit content change requests.

Shadow Divider

Recommended Hardware for Queue Check-In Kiosks

Floor Standing Kiosks

When space permits, and ruggedness is important, you can choose from the following floor standing kiosk models. These models offer sleek looks, and include professionally designed graphics to attract your customers. Add further visual impact and select from our full range of custom overhead and panel signage options.

See All Hardware

Floor Standing:
Slim Model B

Queuing Hardware Solution: Floor Standing Kiosk Series 2 - Model B

OL – MEL

Floor Standing:
Slim Model D

Queuing Solution: Kiosk Series 2, Model D

IE – SL

Countertop Kiosks

When floor space is limited, countertop kiosks are a better solution.

See All Countertop Hardware

Countertop:
Model A

IE – SL – D

Status Boards / Wall-Mounted Digital Displays

Queue management solutions typically include a “Status Board”, which is a digital display listing customers in the queue that are ready for service with their registrar assignment. The monitor also accommodates an area to display a digital message/news to the customers.

Shadow Divider