Resident Self-Service Kiosks

COVID-19 Response Technology for Housing Authorities

  • Protect residents & staff
  • Promote social distancing
  • Minimize the handling of paperwork
  • Reduce face-to-face interactions
  • Scan & upload documents
  • Provide 24/7 access to online resources
  • Complete virtual housing applications
  • Access online payments
650000+

Resident Kiosk User Sessions!

PHA OneStop™

Resident Self-Service Kiosk

Protect residents & staff with contactless service

The PHA OneStop™ Resident Self-Service Kiosk is built from the ground up to solve the unique challenges of Housing Authorities. Bridge the digital divide to serve your residents using technology specifically designed to help housing agencies maintain normal operations.

Our COVID-19 Response Technology allows you to promote social distancing and reduce the need for face-to-face interaction in your offices. Minimize the handling of paperwork and allow residents to fill out & sign applications, scan & upload recertifications, access online payments, and submit maintenance requests all in one place. Your Resident Self-Service Kiosk will provide 24/7 access to online resources such as those for Housing, Jobs, Health, Census, Voter Registration, etc.

PHA OneStop Kiosk Enclosure and Screengrabs

Contact us today for a no-obligation price quote and consultation!

Housing Authority of Baltimore City (HABC) Screenshots: Main Menu, Submenu, and Create Account screens

Customers Help Themselves

  • Handle their own documents
  • Complete online applications
  • Make online rent payments
  • Submit annual recertifications
  • View available job opportunities
  • Submit work orders or check status
  • Increase staff efficiency and productivity
  • Generate on-demand reports for leadership

Feature-Rich User Interface

  • Intuitive, touch-friendly design
  • Multiple language capability
  • Optional one-touch print feature
  • User-adjustable volume and zoom controls
  • Optional scan and email / QR code features
  • Professionally designed menu templates and stylesheets
  • Tailored to match your branding

What People Are Saying About PHA OneStop

DynaTouch is the leading kiosk provider for the top Housing Authorities in America. Here are some of our current PHA OneStop customers:

“In a recent meeting, your company was mentioned as a way to create the offices of the future, specially, in the middle of this pandemic crisis.”
“This is a perfect use for some of my CARES Act funding… I need to be prepared for the recertification rush!”
“I’m preparing for residents to do virtual leasing but they don’t have the capacity to do it — they need access to internet devices. These kiosks will level the playing field for them.”
“I have to decrease the reliance on my management offices and these kiosks will help fill that function.”

PHA OneStop Kiosk Software, Content & Services

  • Intuitive touchscreen interface powered by 4th generation TIPS™ Kiosk Management Software
  • Safe and secure for unattended operation, with advanced security features to prevent access to the operating system, network, personal data or unauthorized Internet sites
  • One-touch access to resident services
  • Document handling with our Scan & Send™ Module
  • Supports 24 × 7 remote monitoring for trouble-free operation and maximum uptime
  • Optimizes resident self-service functions with built-in usage logging and powerful, web-based reporting and analytical tools to monitor kiosk usage and optimize HA functions
  • Scalable and flexible interface, to easily accommodate updates and changes as needs evolve
  • Easy integration with Yardi, HDS, MRI, Emphasys, SACS, PHA Web, etc.
  • Professional oversight of kiosk deployment by highly qualified, experienced team members
  • On-site setup and training
  • Comprehensive support services
NYCHA OneStop Kiosk Screengrabs

All DynaTouch solution packages are designed to include the hardware, software, services and support needed for a fully-integrated, ready-to-run, turnkey system. Or, if you already have hardware or a preferred hardware vendor, just let us know!

  • Kiosks, tablets, workstations
  • Floor standing, sit-down, wall-mount, countertop models
  • Multitude of peripheral device options
  • Comprehensive deployment and support services

TIPS™ Kiosk Management Software

All TIPS kiosks are powered by TIPS Kiosk Management Software, our proprietary secure browser / lock-down software which:

  • Manages user sessions and day-to-day interaction
  • Restricts access to unauthorized sites
  • Logs system ‘heartbeat’
  • Tracks and reports usage statistics
  • Allows for remote updates on any day at any time
  • And much, much more!
Powered by TIPS Kiosk Management Software: Industry-leading platform for self-service systems

TIPS software has already been approved to operate on some of the most secure healthcare and government networks that exist, including the Military Health System and Defense Health Agency, VA, SSA, FBI and others.

TIPS kiosks also come with a subscription to TIPS Cloud™, our password-protected cloud-based Customer Service Center, where authorized administrators can view system status, view and print system usage data, sign up to receive automatic email reports, upload new screen savers, manage authorized URLs, and submit content change requests.