IDRenew™ Kiosk

For Military Retirees & Dependents

Innovative technology for Military Personnel Customer Support

TIPS IDRenew kiosks provide military retirees and dependents a quick, easy, secure, self-service way to renew their military ID cards. Our solutions packages include all of the hardware, software, services and support needed for a fully-integrated, ready-to-run, turnkey system.

  • Reduce lines in Military Personnel offices
  • Save retirees and dependents time and frustration
  • Allow staff more time to resolve complex issues
  • Intuitive, touch-friendly design
  • Robust, secure and easy to use

IDRenew Features

A QUICK and EASY way for Military Retirees and Dependents to apply for a Renewal ID Card.

  • Fill out necessary web forms and DD Form 1172
  • Scan and upload required documents
  • Snap and submit photos for new IDs

IDRenew Kiosk User Interface

  • Inform users of required documents
  • Provide step-by-step instructions
  • Scan forms and primary / secondary IDs
  • Capture user photo for new ID
  • Submit completed application and documents
  • Provide one-touch access to your choice of webpages (DEERS, ICE, TOL Secure Messaging, etc.)
  • Tamper-proof security
  • Intuitive, touch-friendly design
  • Tailored w/ your logo
  • Standalone, requires no interface
A display of four different kiosk designs for DoD branches: Air Force, Army, Navy, and DoD. Powered by TIPS Kiosk Management Software

Contact us today for a no-obligation price quote and consultation!

IDRenew Kiosk Hardware

  • Touchscreen monitor w/ privacy filter
  • Tamper-proof rugged keyboard w/ trackball
  • Full-page flatbed image scanner
  • User-adjustable video camera
  • DoD-approved CAC reader
  • DoD-approved fingerprint reader
  • Tailored with branch logo (Army, Air Force, Navy, Marine Corps)
IDRenew Kiosk Line Drawing with Hardware Features

TIPS™ Kiosk Management Software

All TIPS kiosks are powered by TIPS Kiosk Management Software, our proprietary secure browser / lock-down software which:

  • Manages user sessions and day-to-day interaction
  • Restricts access to unauthorized sites
  • Logs system ‘heartbeat’
  • Tracks and reports usage statistics
  • Allows for remote updates on any day at any time
  • And much, much more!
Powered by TIPS Kiosk Management Software: Industry-leading platform for self-service systems

TIPS software has already been approved to operate on some of the most secure healthcare and government networks that exist, including the Military Health System and Defense Health Agency, VA, SSA, FBI and others.

TIPS kiosks also come with a subscription to TIPS Cloud™, our password-protected cloud-based Customer Service Center, where authorized administrators can view system status, view and print system usage data, sign up to receive automatic email reports, upload new screen savers, manage authorized URLs, and submit content change requests.