Utility Bill Payment Kiosks

a better way to handle bill payments

  • Collect payments fast and reliably via cash, check, debit, or credit
  • Quick and efficient bill payment boosts customer satisfaction
  • Consistent, detailed data collection and reporting
  • Advanced security features for PCI compliant transactions
  • Staff productivity improved with fewer low-complexity transactions
  • Eliminate liability and shrinkage by not handling cash and credit cards
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Front view of a BillPay Kiosk, indoor model

BillPay Kiosk™

Millions of unbanked & underbanked households need a secure, simple way to pay their bills with cash.

Accepting in-person payments has issues like liability and readability, and limited staff puts pressure on providing good service. Performing simple transactions by customer service representatives is not cost-effective.

BillPay Kiosk™ is a secure, easy, efficient way to accept utility bill payments. Utilities can use 24/7 accessible bill payment kiosks instead of payment counters or drop boxes for more efficient payment from all consumers, including the underbanked.

BillPay Kiosk Features

Consider security, integration, ease of use, maintenance, and compliance before implementing a self-service bill payment kiosk. Our solution offers:

Multiple Hardware Options for Different Settings for Different Settings (indoor, drive-through, outdoor)

Multiple Hardware Options

Support for Payment Cards, Cash, and Checks

Support for Cards, Cash, and Checks

Direct Integration with Customer Information Systems (CIS) and Payment Processors

Integration with your CIS & Payment Processor

Secure and PCI Compliant

Secure & PCI Compliant

User Interface & Administration Portal

User friendly user experience on the front-end, data and analytics on the back-end

Learn more about our user interface and administration portal by downloading our full product brochure.

BillPay Kiosk Administrative Portal Screens

BillPay Kiosk Hardware Options

Consider your customers’ needs when deciding on an indoor, outdoor, through-the-wall model, or combination.

We’ve got you covered with stylish, secure, and ruggedized hardware offerings.

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BillPay Kiosk Indoor Model with LED lights
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We offer multiple powdercoat colors and signage with your logo to personalize the kiosk for you.

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Eye-catching LED lighting to lets your customers know to “Pay Your Bill Here.”

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Peripherals include:

  • Camera
  • 22” Touchscreen
  • Barcode Scanner
  • Card Reader
  • Check Reader
  • Bill Acceptor
  • Receipt Printer
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BillPay Kiosk Outdoor model with LED lights and stainless steel construction
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The outdoor model is specifically designed to be weather-resistant against hot and cold, ensuring a reliable and durable service for our customers all year round.

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Eye-catching LED lights draw your customers to this easy-to-use kiosk.

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Peripherals include:

  • Camera
  • 22” Touchscreen
  • Barcode Scanner
  • Card Reader
  • Check Reader
  • Bill Acceptor
  • Receipt Printer
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We’ll print your logo onto the kiosk signage. Select from multiple powdercoat colors for a custom look and feel.

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Made from stainless steel, this model’s enclosure ensures a longer life in outdoor conditions.

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BillPay Kiosk Through-the-Wall drive-through model, stainless steel
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Your logo here! You can also customize the hardware color to match your branding.

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Ideal for drive-through or walk-up service.

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This model is made from stainless steel and built to last.

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Peripherals include:

  • Camera
  • 22” Touchscreen
  • Barcode scanner
  • Card Reader
  • Check Reader
  • Bill Acceptor
  • Receipt Printer
  • Rear monitor for easy access
  • Sliding printer mount
Outdoor view of the City of Concord's utility bill payment kiosk.

BillPay Kiosk™ Assists the City of Concord to Collect $3.3M in Payments

“BillPay Kiosk made paying your bill in-person simple, secure and safe.”

Rita Ellison, Revenue Manager
City of Concord

Read about our successful implementation with the City of Concord, which, since the kiosk’s deployment in October 2020, has collected $3.3M in payments (as of Nov.2022).

Advantages for Consumers

Your customers will love BillPay Kiosk

When dealing with the utility company is easy and convenient for customers, satisfaction will increase – and so will consistent and on-time payments. Intuitive and convenient, a BillPay Kiosk session takes under a minute from start-to-finish.

  • Quicker service for simple bill payment transactions, with flexible payment options
  • Increased access—kiosks can be made available when no staff members are on duty or after hours
  • Peace of mind when transactions post immediately to the CIS—for example, making a last-minute bill payment
  • True self-service performance with intuitive interfaces and support for multiple languages

TIPS™ Kiosk Management Software

All TIPS kiosks are powered by TIPS Kiosk Management Software, our proprietary secure browser / lock-down software which:

  • Manages user sessions and day-to-day interaction
  • Restricts access to unauthorized sites
  • Logs system ‘heartbeat’
  • Tracks and reports usage statistics
  • Allows for remote updates on any day at any time
  • And much, much more!
Powered by TIPS Kiosk Management Software: Industry-leading platform for self-service systems

TIPS software has already been approved to operate on some of the most secure healthcare and government networks that exist, including the Military Health System and Defense Health Agency, VA, SSA, FBI and others.

TIPS kiosks also come with a subscription to TIPS Cloud™, our password-protected cloud-based Customer Service Center, where authorized administrators can view system status, view and print system usage data, sign up to receive automatic email reports, upload new screen savers, manage authorized URLs, and submit content change requests.

All DynaTouch solution packages are designed to include the hardware, software, services and support needed for a fully-integrated, ready-to-run, turnkey system. Or, if you already have hardware or a preferred hardware vendor, just let us know!

  • Kiosks, tablets, workstations
  • Floor standing, sit-down, wall-mount, countertop models
  • Multitude of peripheral device options
  • Comprehensive deployment and support services