TIPS Kiosk Management Software — A Proven Solution

TIPS is a scalable, modular software platform developed specifically for deploying, securing, monitoring and managing self-service applications and content on public access kiosks and multi-user workstations. It provides a comprehensive solution for user friendly interaction, system security, peripheral integration, content optimization and remote management.

Kiosk-Friendly Graphical User Interface

Enables complex content from intranets, web sites, business applications and back end systems to be integrated into a seamless, powerful yet easy-to-use interactive resource, including rich media assets like full motion video, audio and animation
Displays any web-based content or application, including HTML/CSS, XML/XLST, Flash, Java, Javascript, .NET, ASP, PHP, Perl, Adobe, PureEdge – all industry standard content
Easy to use on-screen kiosk-style user controls for navigating, browsing, printing, audio volume, language selection, font size, etc. to provide a browser-like user experience
Optional built-in “virtual” onscreen keyboard with Qwerty / Alpha layouts
Integrated support for multiple languages and character sets
Customizable toolbar “skins”, buttons, sounds
Built around industry standard Microsoft Internet Explorer browser engine

Complete User Session Management

Automatically clears session cookies, Internet cache, print queue and user certificates between each session
Resets volume, font size and language to default settings after each session
Flexible multimedia attract loop, triggered by inactivity timer or session exit
Post-session user survey and visited links email options
Optional security mat or proximity sensor to automatically initiate and end user sessions

Powerful Network and Internet Security

Runs as O/S shell (over Windows XP SP2) for maximum performance and security
Browser and desktop are completely locked down, preventing unauthorized access to the Internet, network, file system and O/S
All navigations filtered through Authorized URL database, including white list, black list and wild card features
Manages all pop-ups, frames and windows
Blocks downloads, email

Robust Administrative Interface

Password-secured configuration tool
Enables authorized access to Windows administrative tasks
Provides multiple levels of access to browser settings, security settings, peripheral device settings, authorized URL list, system update functions, and more

Reliable Remote Monitoring, Content and Software Management

Allows system status to be monitored real-time via a centralized server
Provides ability to control and securely update all content and software components from a centralized server, via http or https, using a client-side pull strategy
Manages updates for selected individual kiosks or entire kiosk groups

Comprehensive Usage Analytics and Reporting

Automatically logs and date-time stamps all system activities, status, user navigations and printing for detailed analysis and reporting, accessible via web interface
Tracks system uptime and connectivity
Standard reports for uptime, user sessions, total hits, average hits per session, usage by day and time of day, top pages/websites visited
Reports available for selectable date ranges, and for individual kiosks or kiosk groups
Numerous standard reports available in columnar and graphical formats

Peripheral Device Integration

Laser, thermal, receipt and specialty printers
Smart card, mag stripe card readers
DoD CAC readers
Bar code readers
Dual monitors
Fingerprint readers
Proximity sensors (ultrasonic, infrared or security mat options)
Amplified dual speakers
Auto-dial telephones